If you want to use our music for commercial work or on behalf of clients, you’ll need a Pro license.
If your project is destined for TV, Radio, VOD or streaming then you need an Enterprise license.
You also need a Enterprise license if you would like a custom music commission from us.
Learn more here.
When you purchase a Filmstro Annual plan at the PRO, or ENTERPRISE level, you can register your Youtube channel so any claims are automatically released (for ever – even after you cancel!).
If you have a PRO or ENTERPRISE plan then you can also register your client videos so they are cleared. When you sign up for Filmstro you will automatically be invited to register your YouTube channel(s) with us. This allows us to whitelist your channel which means any claims are automatically released, so you won’t miss out on any monetization!
If you have a PRO or ENTERPRISE license you can also register unlimited social channels, including the Video IDs for your clients’ videos so that they do not receive any claims either!
Yes.
If you purchased a YouTuber plan (now called Creator) or a MONTHLY subscription of any kind, then you can easily have all copyright claims removed automatically.
While you are not eligible to have your channel(s) whitelisted, don’t worry. You can still have all copyright claims automatically released by adding a special ‘keyword license’ into the YouTube videos’ description prior to publishing it – which will automatically remove any copyright claims.
You will receive an email with all the details during onboarding.
If you have a Pro Plus license then we can create a brief for our composers based on your unique needs. We aim to turn custom commissions around within 30 days and add new music – that you ask for – to our library within that timeframe.
No.
Our upcoming Plugin for Adobe Premiere Pro is a brand-new product and is only available through a subscription to the PRO | Plugin plan. Lifetime licenses were for the product available at the time of purchase, and we are not offering cross-grade options.
However, we’re currently offering a 50% pre-order discount, which locks in the reduced price for the lifetime of your subscription. If you’d like to take advantage of this limited-time offer, you can check it out here: https://filmstro.com/
They remain cleared worldwide and for ever. Nothing to worry about as long as you had the correct license at the time of creating the content.
If you had a YouTuber or a PRO license at the point of submitting your film for a festival, and your project is now going to be released on VOD, TV, streaming or theatrical, then you need to clear the music by purchasing a Pro Plus license.
In other words, we want to make it super easy for you to submit your films to short film festivals, and even though your film will be publicly shown at the festival we’re ok with that only requiring a YouTuber personal license.
However, if your film is picked up by a distributor who will then publish your film across VOD, Netflix, Amazon, DVD, TV etc., then you will need to contact us to get a PRO PLUS license to cover that usage.
The distributor will not use your film for those platforms unless the music is cleared anyway so it’s in your best interest to get a PRO PLUS license so you can provide that license to the distributor as assurance. 👍
Yes. As long as you have a Pro Plus license that’s fine.
Yes. Find out more and apply here (student ID required).
Simply click the cancel button in your account Dashboard on filmstro.com or contact us through the website to ask us to cancel for you!
We recommend Google Chrome. FilmstroPro is based on the WebAudio API and not all browser companies have agreed on one unified implementation. As Google was an early adopter, it has made the most performance enhancements which is why we recommend using Chrome.
The main thing that matters is Ram, and we recommend 8GB of Ram
Currently, Filmstro Pro only supports mp4, but it’s really quick and easy to convert your other formats to mp4. Somtimes you literally just click on the file extension and type mp4 and you’re done!
Filmstro Pro is designed to play back our adaptive music format. We have not created technology to play back large video files. Therefore we recommend working in a ‘scene-by-scene’ approach and using portions of your long-form edit in the timeline and export each scene with one soundtrack once you’re happy with the music.
We recommend videos of 10 minutes in length or less for the best results.
As long as it’s below 500MB you should be ok!
Every Filmstro track is mixed and mastered at 24bit 48kHz. However, Filmstro Pro will output 16bit 48kHz WAV files.
During editing and playback the Web App is affected by your machine’s available memory, CPU and the other demands you’re placing on the browser. The computational load can also be quite high depending on (1) the number of individual audio streams in a Filmstro dynamic track and (2) the size of your video edit.
To maximise performance, make sure to do the following:
> Only use Google Chrome with Filmstro Pro
> Keep other open tabs to a minimum
> Consider using a smaller video edit
The good news is that no audio glitches will be present in your final render (especially if you have upgraded to V3).
This can sometimes happen due to a conflict between the Web-audio rendering process in Google Chrome and our audio engine.
It’s a very easy fix and we’ve put together a guide here.
However, in short, all you need to do is (1) open your audio settings (Audio MIDI settings on Mac) (2) select your device and then (3) change the sample rate to 48,000 Hz.
NB: If there’s a choice between 16 bit or 24 bit, please choose 16-bit.
Just email us at [email protected] to suggest features and report any bugs you may find.
If you have a Pro Plus or Enterprise plan then we can create a brief for our composers based on your unique needs. We aim to turn custom commissions around within 30 days and add new music – that you ask for – to our library within that timeframe.
