Tech Support

  • Why have I not been receiving new music?
  • What video formats are supported in Filmstro Pro?
  • I bought a license but the app is still restricted
  • I don't get any sound


If you have questions regarding Licensing or you are experiencing technical issues with Filmstro Pro, have a quick look through the FAQ’s to see if there’s a quick fix.

If not, please use this support form to contact us. We’ll get back to you within 48 hours during business days (GMT - England UK).

For new business enquiries, please email: (UK).

Filmstro Ltd. Sussex Innovation Centre. Science Park Square. Falmer, Brighton, BN1 9SB, UK