Yes. And it's covered for ever with that video. Even if you cancel your subscription!

However, Filmstro now uses content ID. This means that you will need to register your Youtube Channel when you purchase your license. We will then create a license for your channel (within 24-48 hours maximum) to make sure that all copyright claims are automatically released for all videos on your channel.

Yes. You can apply for multiple educational licenses for educational institutions or an individual student licence from our education page here.

Yes. If you had a Filmstro PRO or PRO PLUS license at the time of creating the video then you have paid us to use Filmstro. Therefore you can sell on the Soundtrack as part of a Wedding Video.

In order to cancel your account please log into our website. Click My Account, navigate to licenses via the side menu and choose to cancel your subscription. If you're on a legacy platform and can't see a cancellation button that's ok. Just get in touch with us direct at support@filmstro.com and we'll cancel it for you!

Yes. However, the network will want to clear the Filmstro Soundtrack in your video and it’s really important that they have the license info for their 'Cuesheets', so be sure to keep a copy of the Filmstro license handy for future reference!

Yes. As long as you aren't selling the soundtrack, you can display it in most places (excluding TV).

It depends. You can't sell the Soundtrack you create into a commercial project such as online advertising, TV, Radio, film, or corporate productions. However, you can create the Soundtrack on behalf of your clients, but your clients then need to license the Soundtrack via our website for synchronisation with their project. Visit our Pricing page for more information.

Yes. We know that creating short films is a labour of love and your budget is low. If you submit to the festival circuit please make sure you've purchased a PRO license. If you distribute your film to TV or other commercial exploitation then the new owner of your film will need to clear the Soundtrack with a PRO PLUS license. Check out our Pricing page.

Yes. We release new tracks every week. By purchasing a license you will receive every single new track which you will find on the website and in update emails and videos.

We don't offer refunds as per our terms and conditions. So, please try our software before you buy - it's free to try - and browse the library to ensure you're happy with what we're offering. If you take out a subscription you can always cancel anytime and your subscription will remain active until the end of the billing period. To begin with, simply start with a monthly subscription which is less money and then upgrade to an Annual if you want to save in the long run!

Here are the instructions on how to fix this issue:

1. Log out of your Filmstro account on the website
2. Clear you cache
3. Log back into your account and download a track

This should fix it! If you can still hear the watermark, please get in touch with us and email support@filmstro.com.

You don't have to, but that is the platform that we're officially supporting. FilmstroPro is based on the WebAudio API and not all browser companies have agreed on one unified implementation. As Google was an early adopter, it has made the most performance enhancements which is why we recommend using Chrome.

Currently, Filmstro Pro only supports mp4, but it's really quick and easy to convert your other formats to mp4. Somtimes you literally just click on the file extension and type mp4 and you're done!

Filmstro Pro is designed to play back our adaptive music format. We have not created technology to play back large video files. Therefore we recommend working with a 'scene-by-scene' approach and use 1 Soundtrack in your timeline at a time and export those once you're happy with the music.

We recommend videos of 10 minutes in length or less for the best results.

As long as it's below 500MB you should be ok!

Every Filmstro track is mixed and mastered at 24bit 48kHz. However, Filmstro Pro will output 16bit 48kHz WAV files.

Our Web App is affected by your machine's available memory, CPU and the other demands you're placing on the browser. The computational load can also be quite high depending on (1) the number of individual audio streams in a Filmstro dynamic track and (2) the size of your video edit.

To maximise performance, make sure to do the following:

> Only use Google Chrome with Filmstro Pro
> Keep other open tabs to a minimum
> Consider using a smaller video edit

The good news is that, in most cases, any audio glitches will not be present in your final render!

By default, your saved sessions are stored in your user profile. You need to be logged in and have a Filmstro license in order to save your sessions in the WebApp.

You can access any previously created session by navigating to the 'My Sessions' tab directly inside the App.

Your renders are displayed in the 'Downloads area' of the Web App immediately after export. From there you can download them to a destination of your choice.

Yes. We will be adding functionality and more music on an ongoing basis, but you will never have to pay extra for a new version of Filmstro. Ever.

Our plugins have been removed for now. It was a great experience and we plan to offer NLE plugins again in future, but with an entirely new code-base.

So, to help us decide which NLE to focus on, just submit your email under the NLE of your choice on our product page here.

You can still use the Filmstro standalone App for as long as you continue to own an OS on which our software will run.

However, as of April 30th 2022 it has no longer been possible to download content within the standalone App, but any content downloaded previously will still work as expected.

Just email us at feedback@filmstro.com to suggest features and report any bugs you may find.